How to stop sales calls

This morning I got a call from Comcast. They were selling me some shit I wasn’t interested, so I let the caller know as much:

salesperson – Good morning sir, may I speak to Myron Parks?
me – Yes.
salesperson – may I ask who I am speaking with?
me – Myron Parks.
salesperson – Good morning sir, this call may be recorded for quality purposes.
me – …
salesperson – If I have your permission I would like to let you know that Comcast Voice is available in your area.
salesperson – And I would like to let you know that youqualifyforadiscontandIwouldliketo
me – Actually, you don’t have permission to talk to me about that.
salesperson – …
me – This conversation is over.
salesperson – Okay, thank you and have a nice day sir.

Day 1 of Grad school

So yesterday I logged into my first grad school class and found that there was a lot of work to do. Well, there wasn’t very much actual work to do towards the program, but lots of work to do to set myself up for the class.

There’s a wiki, a normal login account, and a virtual classroom account login. It took me about 5 hours of reading to get everything setup and I’d actually used shit like this before. I hope that the rest of the students with different backgrounds have as easy a time setting themselves up, but I doubt it. The teacher said that it was going to be overwhelming at first, but if we all keep at it, we’ll get used to it "soon enough"

I don’t really know how they could have done things differently, but I think that when I design things/classes, I’d consider it a FAIL if the adjective people described it as was "overwhelming" For example, would you buy any of these items:

overwhelming toaster?

overwhelming foreman grill?

overwhelming condom?

overwhelming shoes?

overwhelming glasses?

I think not.

I don’t know what the alternative is for teaching an online class, so I’ll just leave that up to the pros.

barack obama is a slacker

Mc Cain say’s that Barack Obama was watching the whole bailout thing from the sidelines when it failed on Monday. I believed him at first until I remembered that:

 SENATORS DON’T GET TO VOTE IN THE FUCKING HOUSE OF REPRESENTATIVES MOTHERFUCKER!!!

Writing stories is hard work

I’m taking this Fiction Writing class for my final semester at Columbia College. I took the class initially because it was a 4 credit hour class and that would allow me to get my 13 credit hours that I need to graduate. I assumed that it would be “challenging, with a lot of writing”. I also assumed that “even though there will be a lot of writing, I enjoy telling stories. Especially ones that I get to make up, or completely control. As opposed to writing term papers or critical essays for some bullshit that happened a thousand years ago”.

This class is hard work.

I fucking love it.

I love to tell stories. This class has been incredibly challenging, as well as incredibly fulfilling. The things we do in this class are a lot of fun. Right now, we’re working on how to write a scene. I’ll demonstrate the kind of shit I’ve learned about writing a scene so far by describing the class:

He (Myron) walks into the classroom about an hour before the class. The white door with security lock makes him assume that this will be a computer-lab like room, like the other classrooms he passed by before coming here. See, he never takes the time to find out where the classes are at when he needs to go there. He always walks around in circles asking people if they are in his class, where it’s at and finally if that doesn’t work, he goes to the department office and asks them.

The door glides open effortlessly as a student that was there earlier than he was opens the door to leave just as he begins to enter. “Hi”, he says as he sees a semi-circle of chairs in front of the chalkboard. The arrangement of the room looks “off” to him because there are also chairs all along the walls outside of the semi-circle.

“The chairs will be comfortable for this class. Fuck, I might have a hard time using my laptop for notes in this class”, he thinks as he finds an old brown and beaten down desk to put his oversized over-heavy backpack on. He picked that backpack a while ago because he liked the color and the organization of the pockets for gadgets, books, and computer equipment. Jet black nylon with white outlines. He wishes that he never got that backpack, how heavy things seem on his back as he lugs the bag around day in and day out.

He spots a few of the chairs that are “incredibly uncomfortable” for him. Being a very large fellow, he tends to feel like a Sardine in a can with too many of his closest friends, the moving of raising the “desk” arm over his lap always clamping down the circulation of his leg and stomach like a vice.

He sits in one of the comfortable chairs behind the desk and begins to power up his laptop. He loves this laptop, it’s silver and black color, its size, weight, all the perfect size for him. Dell calls this their tuxedo color scheme for laptops. He doesn’t care about titles, he just like the way it looks, feels, and plays.

In come countless students into the class. After some time the students sit there and wait for their instructor. He in the corner, and the rest of the students sitting – instinctively – in the circle.

A classmate finally turns to him and asks “Dude, are you the teacher?”.

 

 

So, a few things… I have two main problems that I’m working on now:

  1. Bringing the reader into the scene. How do I strike the balance between describing enough for the reader to understand where the scene takes place in a way that is significant to the characters in the scene and describing too much.
  2. Being more subtle in my descriptions so that the reader draws the conclusions versus me saying something like “he likes rain because his skin is usually sunburned in the summer. He’s stupid like that”. I have to learn how to work the fact that the’s always sunburned into the story so that the reader knows the character and is able to come to that fact. The difference between saying “harry potter doesn’t like Voldemort” and the reader just Knowing that harry potter does not like Voldemort, based on how the character reacts to him in the story.

After I work those things out, I guess I’ll have some more difficult shit to work through.

"okay, but it’s not my fault that the guy I talked to is a scumbag…"

You know what?

I’m starting to think that getting Internet at speeds that are *literally too fucking good to be true* is a bad idea. I mean, they couldn’t continue to give people Internet at these speeds and not have to use *baby meat* to keep the gears of that machine running right?

I’m talking about Comcast.

You see, recently I had to make a decision about who I was going to use for Internet over the next year or so, and Comcast seemed like a super huge fricking bargain. Here’s why:

Company Comcast Previous Broadband Provider
download speed 30,000kb/s 1,500kb/s
upload speed 5,000kb/s 356kb/s
price/month $89.00 85.00

Normally, I would say fuck Comcast and that “you get what you pay for”, but goddammit, this seemed to be a super duper sweet deal. I mean with those speeds, I would be able to download whole dvd’s of *educational materials* in minutes.

My previous Internet carrier was awesome. I never actually had an outage while using them for the two years I was a customer.

They were too expensive though (or so the wife says…).

Over the past weekend and this evening my Comcast service has been out for 2 full days. My Internet is up right now, and I’m glad I have my *baby back*, but some friends told me that I could call them and ask for money for the days I was out of Internet.

So I called.

I get this lady on the phone that was just not really interested in the issue and might as well have said “shut the fuck up” to me. One thing that really stuck out about the conversation is what she said after she agreed to give me credit for the two days my shit was down:

CSR: Okay sir, do you have the name or badge number of the person that you spoke to on Sunday?

ME: No.

CSR: Well, you should have that because in order to issue you credits, you’re supposed to call in and report when your outage begins.

ME: I did.

CSR: Well our system doesn’t show that, so you need to make sure that you  call in when there’s an outage.

ME: I did.

CSR: Well, the way our system works is that customer accounts are always signed by a CSR. So from the time your service was installed, there has always been a CSR assigned to it. From the moment they open up your record, they are responsible for the account, until the next time you call. It keeps track of who you were working with. So if you had called, the system would have the CSR that you spoke to on your account.

ME: I did call *mean tone*

CSR: Well, *this time* as a *courtesy* I’ll credit you for the two days, but you have to make sure to call in when your service is down in the future.

ME: Well, I will make sure that I demand the CSR’s name and badge number when I have trouble. However, I should not be penalized because the guy at the Comcast 800 number was a scumbag.

CSR: Like I said sir, as a courtesy I’m crediting you the 5 (blah blah blah) dollars.

ME:Okay, but it’s not my fault that the guy I talked to is a scumbag…

She ended the call with the usual questions about if she could help me with anything else. I let her off easily because I just didn’t have the energy for it. Calling one guy a scumbag was satisfaction enough for me.

I think I’m paying for shit service and reliability right about now.

Fuck.

Comcast is officially owned by satan

You think you have to wait a long time to get customer service? You’re not alone! The technicians have to actually stay on hold as long as you do and longer! They even get the same cheesy mood music!!

Eff that!

Balls in hand

I don’t know why, but it always amuses me when a female doctor has my balls in her hand. With a straight face. And I have a straight face. And I’m not supposed to think that’s funny.

"Good afternoon sir, are you in California?"

Okay, so the other day when I was looking at my credit card balance and about to pay the bill, I noticed a weird message that was displayed on the screen. It read something like “your card is owned. We closed your account. Please call this number so that we can send you a new credit card, and waste lots of your time with police reports and notary public signatures, etc. etc. etc.”

So, since I couldn’t even pay the bill on my account, I was forced to call the fucking number:

Fraud Support Agent: Good afternoon, may I have your account number (again. why in the fuck do they make you dial 15 numbers to select the appropriate place to be at, then ask you to enter the entire number of the goddamned card, which you never have at the time, and then, finally, when you get to a fucking person, ask you AGAIN FOR YOU FUCKING CARD NUMBER. ADDRESS. AND ALL KINDS OF OTHER INFORMATION THAT ENSURES THAT YOU WILL TOO BE FUCKING OWNED IN THE FUTURE)?

Me: Yeah *mumbles number several times before the agent actually gets it in*

Fraud Support Agent (FSA): Thank you for your information sir.

Me: Why am I calling this number now? Why was my account closed?

FSA: Well sir, it looks like there is some fraudulent activity on your account?

Me: Where? How do you know it’s fraudulent activity?

FAS: Sir, our system has tracked activity that it believes to be fraudulent. So we closed your account as a security measure.

Me: Okay, so what are the fraudulent charges?

FAS: *rattles off charges* Sir, is this charge familiar to you?

Me: No.

FAS: Sir, are you in California?

Me: No.

FAS: Well sir, these charges are from service stations in California. They originated there.

Me: Oh.

FAS: Sir, is your wife in California?

Me: No.

FAS: Okay, so these are fraudulent charges?

Me: Yes…

After this point, they sent me the information and confirmed my mailing address and stuff. The phone call ended.

Now, he was able to get away with the whole “we’re super concerned and did the right thing” crap in the moment, but it only took about a day for me to think “how in the FUCK did they get my credit card information? I haven’t personally HANDED my card to ANYONE for over a year. Knowing a little bit about how money flows through these companies, I decided to give them a call to see what lie they were going to tell me (since they hadn’t gone on record – preemptively – with the whole “consultant with a laptop” bullshit). I called them a few times. Here’s what they told me:

  1. That I went to a store and when I swiped my card through a slot, there must have been an extra bit on it that took my information and allowed people to make a card copy with my information on it.
  2. That I went to a store and when I handed my credit card to the sales person, they scanned it twice, once in the right place, and once in the Pwn place.
  3. That a store that I shopped at had a security breach, and they sent the bank the information and my account was on that list.
  4. That it was in no way the banks fault, there were no breaches on their side, and that my information is safe. Now. Somehow. Trust me?

The thing that’s sad about this is that people actually accept the responsibility for this shit. I can’t really blame them when the bank is literally telling them “you made a bad decision”, “you made a bad decision”, “the store that you shopped at made a bad decision” and “this is in no way our fault”. Fuck that.

People, understand that your information is being sent all over the planet. Your personal information, your credit information, your tax information, your medical claim information. All of it. You can be pwned, it’s just a matter of when/if your number is drawn at this point.

1:18:09

I did my first 5k this evening and it was cool. I’ve never  done anything like this before and I have to say that I’m pretty happy about being able to do it and not be ded right now.

wrong right of way

Hey lady on the cell phone, the bus driver honked at you because:

  • He didn’t want to kill you while trying to make the turn.
  • You weren’t paying attention.
  • You decided that you needed to walk across the street at a crosswalk in front of a bus full of people because you had the right of way.
  • You were on a cell phone.
  • Who the fuck were YOU talking to?
  • You should probably forego your pedestrian rights in situations that can kill you.
  • You don’t get a free second life because it was *someone else’s fault* you died.

People are stupid.